How many people can I book for?
There is a general limit of 20 rooms that you can book simultaneously. However, if you have additional requirements, you should email us at firstname.lastname@example.org and we will be happy to facilitate you in any way possible.
Can I book over the phone?
Not for this promotion.
Do I need to book in advance?
Not necessarily. Advance booking is always recommended to assure availability and also to secure the best available deal but it is possible to book on the same day as your arrival date.
How do I know that my reservation is confirmed?
When you have completed the steps of the reservation process, an instant on-screen confirmation will appear. It will show your reservation details as well as your booking number. We advise you to print this out. Within a couple of minutes, you will receive a confirmation email containing all the information of your booking and the hotels contact details. Please ensure to print a copy out for your records.
I have booked a hotel but I did not receive a confirmation by email, what do I have to do?
The most common reason for not getting a confirmation email is typing your email address incorrectly. Therefore, please double check your email address before completing your reservation. Occasionally, our confirmation email may end up in your spam folder. If you do not receive an email after you have made a booking, please send an email with your booking number and details to email@example.com
What if I need to extend my stay or book more rooms?
If you require additional rooms or would like to extend your stay at the hotel, you can once again book through www.todayfmbreaks.com and reserve more rooms. Please be aware that there is no guarantee that additional rooms will be available.
What happens with my booking deposit?
This is used to secure the reservation with your chosen hotel.? Please be aware that this booking deposit is non refundable.
What credit cards can I book with?
When booking through Today FM Breaks you can use Visa Debit, MasterCard, Visa, and American Express to secure your reservation.
If I don't have a credit card, can I still book?
Unfortunately all hotels require a credit or debit card to guarantee a reservation. We are not able to process any reservation without a credit or debit card.
How do I find available hotels for the period I want to stay?
In the search menu on the left containing the arrival date, please select the dates of your stay in the pop up calendar and click search.
How do I search for hotels with specific facilities such as, for example, a pool?
Once your initial search is completed for your desired location you will be presented with a selection of hotels. Within each hotel description you will see the facilities that the hotel has to offer.
How do I search for hotels that offer family rooms?
Once your initial search is completed for your desired location, you will be presented with a selection of hotels. Within these results, you will be shown the variety of rooms that are available at the hotel and their capacity.
Where can I find the contact details of the hotel?
You will find the address on the hotel page. The contact details will be given, after you have made the reservation, in the confirmation email.
I saw a special offer for a hotel but when I tried to book it was not available! What do I do next?
It is likely that the special offer was sold out on the requested date. If you are restricted to set dates, you need to search for a different hotel with a similar offer.
Where can I find the directions to the hotel?
At the bottom of the overview page of the hotel you can find travel information with details on location and directions.
Can I book a hotel Breaks for one person?
Generally our offers are based on 2 people sharing. However, in some instances, our partner hotels may choose to offer single rooms with a small single supplement.
For any other queries, please contact firstname.lastname@example.org
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